![]() (4) Downloading and installing the latest Habu Drivers (v2.21) (3) Downloading the USB bandwidth/latency meter to confirm I have enough computing power (2) Checking the mouse under device manager to ensure the device will not sleep (1) Checking Each USB root hub to ensure power savings is not set I have a MICROSOFT Habu mouse that uses HID-Mouse drivers provided by Windows 7 Maybe I'll try 32-bit Vista, I think my academic list includes it. Reports going back to beta and into 64-bit Vista, I'm not hopeful of an answer, just chiming in with my experiences. I'm going to install Ubuntu or some distro to verify that it's not hardware, it seems to be software, and worse with flash apps running, but it has deteriorated to the point now that the port will reset with the computer sitting idle. Windows Security Essentials, Avast, Malwarebytes, and a couple of online scanners find nothing unusual. It seems to have progressively gotten worse, now after booting, with only Explorer, MS Defender, and ATI Catalyst Control Center running, just moving the cursor around the screen will cause the mouse resets. I found different video drivers from the ones MS was sending with Windows Updates to install and replaced most drivers whether there It was working normally, and created a new windows profile which resulted in the same behavior with nothing else loading. The drivers, tried different mice (all detected as HID mice at 100mA) from MS and HP, different USB ports on different motherboard hubs, changing power settings for the USB ports and the computer to S3 only, uninstalled most utilities that were installed when Those continued, and the disconnect/reconnect tones sound, then the mouse is fine for a variable amount of time. Worked fine for months, then the 2-5 second delays began. If u do it manually, it turns itself back on after reboot. Repeat steps 1 through 4 for each USB Root Hub listed in the Device Manager. Remove the check from the Allow the computer to turn off this device to save power check box. In the USB Root Hub Properties dialog box, click the Power Management tab. Right-click USB Root Hub and then click Properties. In the Device Manager dialog box, expand Universal Serial Bus controllers. If you are prompted for an administrator password or confirmation, type your password or click Continue. Click Device Manager in the Programs list. Its still a bit early, but thought i might as well suggest it while i remember it I tried method 1, so far with luck Method 1 *For Microsoft Windows Vista (and windows 7) Click Start, and type device manager in the Start Search box. I found this suggestion, tried it, and so far ive had no problems. If so, please right click on the values and select "Delete" to remove them. ![]() HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\), on the right pane, and then check if Upperfilters and Lowerfilters value are present. Click the Start Button, type "regedit" (without quotation marks) in the Start Search box and then press ENTER. If the issue persists, try running in Clean Boot mode.ġ. To troubleshoot this issue, please may update BIOS and Motherboard driver first. According to my test, this issue does not occur on my computer.īefore going any further, I would like to know if the computers are in the domain or if any same device is used by these computers. Since the computer model and mouse model are different, it is hard to determine the root cause. These systems were previously running Windows 7 where there was no such issue. Failures are not happening on all the systems but on the ones that do have the issue its every 2-4 hours. In each case there is no common hardware (ranges from old intel socket 478 machines to modern quad cores) and no common type of mouse (variety of MS Optical Wheel Mouse, Logitech G5 Laser, Logitech MX518 and random others). However, now in work we have upgraded most of out computer from Windows XP to Win 7 (clean installation) we are experiencing the same issues on most of the machines. This was observered on both RC2 and Final, did not happen under Vista. I initially thought this was my own system/mouse causing the issue (Logitech G5 Laser Mouse) where the mouse would randomly fail and completely lose all power(20 mins to 2 hour intervals roughly), with the only possible fix is to physically remove the device from the USB port and reconnect it. I have been observing intermittent mouse failure under Windows 7 since RC2.
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